Terms of Service
Last updated: June 2026
What IBE Is
IBE Performance LLC (Ohio) provides mental performance coaching and athlete-development education through assessments, training modules, dashboards, and coach support. It is not medical care, mental health treatment, diagnosis, or crisis service.
Accounts
You agree to provide accurate information, keep your credentials secure, and use the platform only for its intended purpose. Coaches and team admins agree to handle athlete data responsibly.
Engagements & Payments
Coaching is delivered under fixed-term written agreements, not open-ended subscriptions. Fees and payment schedules are quoted privately after a discovery call and confirmed in writing before work begins. Where a payment plan is agreed, the instalments are payments toward the full agreed engagement, they are not a rolling membership, and the plan does not change the total.
Individual sessions may be rescheduled or cancelled with at least 48 hours' notice. Team and organisation engagements require at least 14 calendar days' notice. Full details, including travel and late-notice terms, are in the Refund & Cancellation Policy.
Remote Default & In-Person Services
Most individual strategy sessions, including the Profile + Game Plan Session, are delivered remotely by Zoom unless otherwise approved in writing. In-person individual sessions and in-person team mental performance training are available by request only and within the United States. Final in-person pricing depends on location, travel, session length, team size, and scope and is quoted separately. Team services may require a separate written agreement.
Acceptable Use
No abuse of the platform, no resale of content, no reverse engineering. Assessment results are intended for the athlete and their authorized coach/parent, not for ranking, punishment, or roster decisions.
Scope & Disclaimer
iBE Performance provides mental performance coaching and education. It is not therapy, diagnosis, medical treatment, clinical care, or a crisis service. IBE does not guarantee scholarship offers, team selection, playing time, or any specific performance outcome. See the Disclaimer for full scope language. If you or an athlete are experiencing a mental health crisis, contact a qualified provider or call/text 988 in the U.S.
Limitation of Liability
The platform is provided “as is.” To the maximum extent allowed by law, IBE Performance LLC's liability is limited to the amount paid in the prior 12 months.
Contact
Questions: ibeperformance26@gmail.com.