Support · Help Center
Support & Help.
Need login help, or have a question about your assessment, results, or team access? Tell us what's going on — we typically respond within 1 business day.
Frequently asked questions
- What is IBE Performance?
- IBE Performance is an assessment-driven Mental Performance Operating System for athletes, parents, coaches, teams, schools, clubs, and organizations. We measure pressure-response patterns, train the specific gap exposed by performance, and track development over time.
- How does the free Mental Performance Scorecard work?
- The Scorecard is a short self-assessment that scores confidence, focus, pressure response, composure, and consistency. You get a tier (Foundation Needed, Developing, Competitive Ready, Competitive Edge) and a recommended next step — no payment required.
- What are the current offers?
- IBE training content is free to every signed-in account. If you are unsure what access you should have, contact support and we will review it. Team scope is discussed privately after the consult.
- Is this only for one sport?
- No. IBE works for athletes, teams, schools, clubs, and athletic departments across every sport where pressure, confidence, focus, and composure decide performance.
- How long until I see results?
- Most athletes feel a shift in self-talk and reset speed within the first 2–3 weeks. We reassess every 60–90 days so progress is tracked, not assumed.
- Can parents work with IBE without signing up their athlete?
- Yes. Parents can take the parent Scorecard and access support strategies without enrolling their athlete.
- How do I get my results or report again?
- Sign in to your portal to see your scorecard and profile history, or email ibeperformance26@gmail.com with the email you signed up with and we will resend your results link within one business day.
- How fast does support respond?
- We typically respond to support requests within one business day. For login or assessment issues, include the email you signed up with so we can find your account quickly.
